Calibration and Service

Returning Equipment to Magtrol

(For repair, calibration, return or exchange)
Click here to access Magtrol’s online Return Material Authorization prior to sending your unit in for return, calibration or repair. These online RMA instructions will provide you with the information needed to process your order easily and efficiently.

Warranty

Magtrol, Inc. warrants its products to be free from defects in material and workmanship under normal use and service for a period of twenty-four (24) months from the date of shipment.

Calibration Frequency

All Magtrol dynamometers, controllers, power analyzers, power supplies and readouts must be calibrated at least once per year. Magtrol provides repair and calibration services on all of its products. To send your unit to Magtrol for calibration, first complete the online RMA form.

Calibrate Your Own Dynamometer

View the calibration procedure for the 78D176 PC-Board used in our Hysteresis Dynamometers.

Torque Calibration Laboratory

Rossens, Switzerland – ISO 17025 Accredited

Magtrol torque calibration laboratory consists of 3 lever calibration benches covering a range from 0.1 Nm to 5,000 Nm as well as a motorized geared bench covering a range 1,000 Nm to 50,000 Nm. The measurement uncertainties of calibration rigs are at 0.01% level of the rated torque range. The laboratory was designed and built to meet the metrological requirements, avoiding floor vibration and temperature fluctuations that could disturb the measurements.

BenchDescriptionManufacturerTorque Range
1Steel LeverMagtrol SA0.1 - 1 N·m
2Steel LeverMagtrol SA1 - 50 N·m
3Steel LeverCETIM20 - 5,000 N·m
4Motor and GearboxW+B (for CETIM)1,000 - 50,000 N·m

Frequently Asked Questions

View a list of frequently asked questions regarding the servicing of Magtrol Motor Testing Equipment.